FAQs
We know starting a project or investing in digital services can come with a lot of questions — and we’re here to make the process easy. Below are some of the most common questions we get about our services, pricing, and how we work. If you don’t see your question here, feel free to reach out — we’re always happy to help.
What services do you offer?
We specialize in branding, logo design, website development, app development, and digital consulting for small businesses and startups.
How long does a branding package take?
Turnaround time depends on the package. Basic packages take 3–5 business days, while comprehensive packages may take up to 10 days.
What’s included in a logo design?
Our logo designs include primary logo files, alternate versions, color and font selection, and files optimized for print and web.
Do you offer any discounts?
Yes! We proudly offer a veteran discount to qualifying individuals and veteran-owned businesses as a thank-you for your service. We also provide discounted rates for non-profits, schools, and churches.
Please note: Veteran status must be verified with appropriate documentation. Veteran-owned businesses must be at least 51% veteran-owned to qualify. Discounts do not apply to special promotions such as $5 Logo Fridays.
How do I get started?
Simply reach out through our contact form or email us at support@rocketridgetech.com with details about your project. We'll schedule a discovery call.
Do you offer payment plans?
Yes! We offer flexible payment options for larger projects. Let us know your needs during your consultation.
Can I request revisions?
Absolutely. Each package includes at least one round of revisions. Additional revisions can be added based on your package or as an add-on.
Where are you located?
We’re based in Meridianville, Alabama. Rocket Ridge Technologies is a small, family-owned business proud to serve local clients as well as customers across the country.
Still have a question?
No problem — we’re just a message away. If you didn’t find what you were looking for in our FAQs, feel free to contact us directly. Whether you need help choosing the right package, have a custom request, or just want to talk through your ideas, we’re here to help.
